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This workshop will discuss the impact customer service can have on you, your team, your customers and ultimately your business; Positive and Negative.

By the end of this workshop you will understand the Domino Effect that your attitude, attention to detail, and how working as a Customer Focused Team has on the future of your company. You will gain tools to become a service professional, maintain positivity, work together as a team, service recovery and manage workplace risk. You will learn the benefits of having an unhappy customer inform you that they are not satisfied with your product or service, so you have the opportunity to fix it and keep that customer returning to your business! 

New Brunswick Service Excellence is a workshop that is applicable to any type of business serving customers

NB Service Excellence Miramichi

  • Tuesday June 28 2022, 9:00 AM - 3:30 PM
  • Travelodge
    1 Jane St
    Miramichi, New Brunswick
    Canada
    E1V 2S6